Welcome to www.organiseandstore.com.au (Website). This Website is owned and operated by Organise and Store Pty Ltd (Company), an Australian company limited by shares. We value your personal data and its protection is a primary concern for us.
This Privacy Policy (“Policy”) describes how your personal information is collected, used and disclosed by the Company and our subsidiaries and affiliates (collectively, “Company”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. If you have any concerns in this regard or have questions about our policy or privacy practices, please contact us. Our contact information is included below.
By using the Website, you consent to the collection, use, disclosure, storage, and processing of your personal information in accordance with this Policy. This Policy is in addition to any other applicable terms and conditions that may apply to your relationship and/or engagement with us.
What Information do we collect and how we use it
There are various ways we collect information. We collect information when you create an account or online profile, when you use the interactive areas and features on our websites, when you make a purchase online, when you participate in our contests or surveys, or when you email, call or otherwise communicate with us. Such information may include your name, address, email address, phone number, photographs, credit card information and other contact or demographic information you choose to provide. We may also obtain information about you from other sources and links or combine that with other information we hold about you.
We automatically collect information about you when you access or use our websites. For example, we automatically log your computer's operating system, Internet Protocol ("IP") address, access times, browser type and language and the website you visited before navigating to our websites. We may also collect information about your usage and activity on our websites. We may combine this automatically collected log information with other information we collect about you. If you provide your personal information to us using an online form on our website, we may link the information you provide with your IP address to identify you when you visit our website, so that we can understand your preferences and interests.
Our website also employs the services of our authorized third-party vendors such as BigCommerce, Google Analytics, eWay, freight, warehousing and other service providers. Please refer each service provider for more information about how data is collected and processed. These companies are authorized to use your personal information only as necessary to provide these services to us.
You can block the collection of your user data by adjusting the settings of your browser to "Do Not Track". Our website then takes into account the "Do Not Track" signal, which your browser then sends to all websites.
When you sign up for our newsletter, your email will be used for our communication and advertisement purposes until you opt out of the newsletter. You can opt out at any time by using the unsubscribe link in every newsletter. If you opt out of receiving such communications, we may still send you non-promotional emails, such as emails about your account, purchases or our ongoing business relations.
Shopping carts of non-registered users will be erased once related cookies reach their expiry date or when you remove them from your device. User accounts of registered users are active until the user deletes the account. Contractual data are processed until potential post-contractual obligations have become statute-barred
Our goal in collecting this information is to improve the products and services we offer you. It helps us better provide and deliver our products and services, process and complete transactions and send you related information, including notifications, purchase confirmations, shipping alerts, invoices, updates, security alerts, recall notices and support and administrative messages. It allows us to maintain and administer your account, respond to your comments and questions, provide customer service, with your consent, send you, or display website advertising, news and information about events, activities, offers, promotions, products and services offered by Organise and Store or third parties that we think will be of interest to you. It further enables us to create audiences with third parties for advertising purposes; process and deliver promotions, contest or sweepstakes entries and prizes; link or combine with other personal information we receive from third parties to help understand your needs and provide you with better products and services; and undertake other internal business activities related to our functions, e.g. data analysis, product development and improvement, financial management and accounting.
We may also share date when we believe on reasonable grounds that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or to respond to lawful requests, legal processes or legal authorities. When we believe on reasonable grounds that disclosure is necessary to protect our rights, protect your safety or the safety of others, respond to an emergency or investigate fraud, we may share your data.
It is our policy not to share personal information collected through our websites with third parties except as described in this Policy or as otherwise disclosed to you on our websites.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@organiseandstore.com.au. We will retain and use your information only for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Cookies
The Company may place a "cookie" on any device you use to access this Website, which, among other things, assists the Company in providing you with an easy-to-use Website. When you revisit this Website, the cookie will enable the Company to recognise you as a previous User. More information on cookies can generally be found in the "help" section of your computer's internet web browser.
User content
When you transmit, upload, post, email or otherwise make available data, text, photographs, images, video, messages or other materials created or sourced by you to the Company and/or Website, internet site or application, you agree and acknowledge the following:
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The User Content must not violate any law, contain any commercial messages, or comparisons or solicitations for products or services, be offensive, defamatory, sexually explicit, violent, vulgar, derogatory of any ethnicity , race, gender, religion, profession or age group, promote any political agenda, promote alcohol, drugs, tobacco, firearms/weapons, promote, include or refer to activities that may be harmful or illegal, and/or any other content that is considered inappropriate or unsuitable as determined by the Company at its sole discretion.
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You warrant that the User Content is your original work and/or that you own the intellectual property rights in the User Content, and that the User Content does not infringe on any copyright, trade mark or other intellectual property rights of any other person or organization. You waive your moral rights in relation to the User Content and you will not assert such rights against the Company, its sub-licensees or assigns.
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If the User Content incorporates personal information, including the identity or image of any individual, you confirm that the individual concerned has consented to the use of the image and personal information.
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The Company may, with or without any notice to you, at its sole discretion and for any reason, remove, modify or block access to any User Content.
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You grant the Company a non-exclusive, perpetual, worldwide, irrevocable, royalty free, transferrable and sub-licensable right to use, modify, edit and display the User Content, including copyright in the User Content, in any media known now or in the future.
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The Company makes no representations or warranties as the accuracy, reliability, lawfulness or completeness of any User Content, and takes no responsibility for the use of or reliance on, any User Content by you or any third party.
Disclosure of Personal Information
The Company may disclose (and you consent to the Company disclosing) your Personal Information: (i) for the purposes for which it is collected and for any related purposes, including: (a) to any person where necessary or desirable in connection with the provision of this Website, the Website Materials and the Services to you; (b) to any person where necessary or desirable in connection with the management of the Company's relationship with you; and (c) to the Company's external advisors, service providers, subcontractors and suppliers, so that they can provide professional, financial, technical, administrative or other advice and services in connection with the operation of the Company's business; (ii) to its affiliated entities for the purpose of such affiliated entities contacting you about their products and services; (iii) to any person who acquires or expresses an interest in acquiring all or any part of the Company' s business; (iv) to any person where necessary or desirable in connection with the Company investigating, preventing or taking action regarding any breach or suspected breach by you of the Terms of Use or any law; and (v) to any person as required or authorised by or under law, and to any other person to which you subsequently consent from time to time.
Trans-border data flows
The Company may transfer (and you consent to the Company transferring) your Personal Information outside of Australia where the transfer is necessary for one or more of the purposes contemplated by the Terms of Use or this Privacy Policy.
Security
The Company takes reasonable steps to protect the Personal Information that the Company holds from misuse and loss and from unauthorised access, modification or disclosure.
Access to and correction of your Personal Information
You may request the Company confirm whether it holds any Personal Information about you and, where applicable, request that the Company provide you with a copy of your Personal Information. The provision of such Personal Information may be subject to the payment of an administrative charge by you. The Company will require adequate proof of your identity before disclosing any Personal Information to you. If your Personal Information is not accurate, complete or up to date, the Company will take reasonable steps to correct such Personal Information so that it is accurate, complete and up to date. The Company may refuse to provide you with a copy of or to correct your Personal Information in certain circumstances, but will provide you with reasons for its refusal to do so. We will respond to your request as soon as practicable, and in any case within 30 business days.
Policy Changes and Updates
The Company may amend this Privacy Policy from time to time in order to reflect, for example, updates to our practices or for other operational, legal or regulatory reasons. These will be updated on the Website accordingly. Your continued use of our Website following the amendment of this Privacy Policy will signify your acceptance of the updated and amended Privacy Policy. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
Contact information
All correspondence to the Company, including any queries you may have regarding your use of this Website or this Privacy Policy, may be sent to:
Email us at support@organiseandstore.com.au
Mail us at PO Box 1372, Lane Cove, NSW 1595, Australia
Right to lodge a complaint
If you make a privacy complaint to us, we will respond to you within a reasonable period of time to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint. If you remain unsatisfied with our response to your privacy request or complaint, you may contact the Office of the Australian Information Commissioner at the details below:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney
NSW 2001
1300 363 992
If you are in New Zealand, the New Zealand Privacy Commissioner details below:
Office of the Privacy Commissioner
PO Box 10094
Wellington
New Zealand
800 803 909